Neobanks are quickly becoming a revolutionary force in the financial industry as they provide the same services as conventional banks but wholly online.
Their accessibility, digital and technological qualities, and customer/network-centric solutions have, therefore, made them a popular choice among users.
As Statista has indicated, the global neobanking market is expected to hit $2.80 trillion in transaction value by 2028. It’s no wonder why more entrepreneurs are wondering about developing a neobank from scratch.
However, the road to creating a mobile bank is not without its obstacles, from compliance issues to the prosaic issues of keeping a mobile bank secure while striving to make it futureproof.
This article will explain what should be included in the development of a neobank, the features that a digital bank requires, and how Agilie can help you.
Why Neobanks Are the Future of Banking
Digital banks are nearly new players in the fintech market that facilitate the entire array of services through mobile applications without having a physical branch network. Their advantages include less complexity, time-saving, and overall cost-saving.
In contrast to conventional banks, neobank’s vision incorporates basic functions of banking, marked by efficient services such as automatic saving, P2P payments, and saving tracking.
As reported by Forbes, mobile banks could also be attributed to their customer support, which is based on the use of artificial intelligence, allowing customers to receive help at any time and get individual financial recommendations.
Must-Have Features for a Neobank
It is possible to state that mobile banks should have numerous unique and exceptional features that would be interesting for the user and that will make the choice of the neobank platform unique.
AI-Powered Assistance: That is why it is expedient to have customer support through chatbots available all the time for the customers’ convenience.
Smart Budgeting Tools: To qualify as an effective digital bank, a company has to provide resources which can help one manage his/her financial issues, such as time-saving methods of budgeting or auto-save.
Customizable User Interface: The last non-sharable peculiarities of the core of a modern mobile bank are flexibility, which means that any element and option of a neoadvanced interface is in principle open and has no limits on customization.
Multi-Currency Accounts: Another feature that is advantageous is the ability to be based on multiple currencies, something that is useful for those people who engage in many cross border transactions or those travelers.
Automated Financial Insights: It is very transformative if an AI algorithm can provide an additional view or suggestion or advice to users in their current context.
Goal-Based Savings: An option to create a financial target as a saving plan for a certain amount with the purpose, for example, to save for a trip or pay off a credit, for example, can bring vitality into a digital bank.
These conveniences are not only increasing the user experience but are turning into a strong value proposition for mobile bank as the new-generation, customer-centric Fintech.
Key Steps to Launching a Secure and Scalable Neobank
Neobanks have to have many unique and innovative features that can impress the users and help to differentiate the digital bank platform from the competitors. Here are some key elements that every mobile bank should focus on:
AI-Powered Assistance: The availability of customer support through chatbots, round the clock improves the efficiency of the customers. It also means that these virtual assistants can answer common questions, monitor account activity, and pass on more complicated situations to human representatives that users can always get help.
Smart Budgeting Tools: A mobile bank has to provide essential tools that help manage finances, such as effective budgeting or autosave options. These tools allow users to monitor their expenses and develop their own categories for categorizing their expenditures.
Customizable User Interface: Another characteristic that must be inherent to a contemporary digital bank is the maximum flexibility of the interface. Multi-Currency Accounts: It also allows a mobile bank to support more users because working with foreign currencies, carrying out international operations, and managing their operations are more accessible.
Automated Financial Insights: Making suggestions or giving users an augmented experience of real-time financial advice from an intelligent algorithm can be a real turning point.
Goal-Based Savings: An option to create a financial target as a saving plan for a particular amount with the aim, for instance, to save for a trip or pay off a loan, can take the digital bank experience to another level. One can automate small deposits to other accounts that are labeled with a specific goal in mind through specific triggers that the user sets; this allows a user to achieve his/her goal within the shortest time possible.
Such features not only improve the user experience but also become a distinctive feature for a neobank as a new-generation, customer-oriented Fintech platform.
It takes a strong plan, legal approval, and technical know-how for a forward to open a mobile bank. Here are the essential steps to ensure a successful, secure, and scalable neobank launch.
Define Your Value Proposition: Specialise in the customer’ problems and present your neobank as a solution through low charges, instant transactions, and individualized services. Doing this will help position your digital bank as unique in a space which is becoming increasingly saturated.
Ensure Regulatory Compliance: mobile banks carry out their operations in a rather strictly regulated environment.
Choose the Right Technology Stack: Strengthening the technical base to support the company’s business processes will lead to effective functioning and its further growth. Business principles include the mandatory use of cloud services, main systems and applications, APIs, and mobile experience for making a bank scalable digitally. Experienced outsourcing software development companies is mostly involved, hence ensuring that the right decisions are made.
Prioritize Security: Ensure data protection by employing complete user privacy by deploying end-to-end encryption and multi-factor authentication, as well as improving anti-fraud techniques with the help of a machine learning algorithm. It must be seen that the customer’s data is secured, and this requires making proper provisions at the design level.
Build a Seamless User Experience: Customer satisfaction and customer retention can be achieved through proper on-demand processes, friendly interface and personalized products and services.
Partner with Experts: Cooperate with Agilie – an experienced and competent outsourcing software development company. The firm concentrates on creating suitable solutions for fintech industries and keeping compliance with full-service software solutions.
With the help of all these steps and with the help of experienced professionals, it is possible to create a digital bank that will be qualitative and sustainable and which will meet the needs and requirements of the constantly changing environment in the financial sector.
Conclusion
Creating a digital bank from scratch requires a well-planned, methodical approach. From the discovery phase to the final deployment, Agilie’s digital bank development process ensures scalability, innovation, and security. With the right mix of technical expertise, customer-centric design, and regulatory compliance, your mobile bank can thrive in today’s competitive digital financial landscape.
Agilie’s expertise in fintech development, combined with a focus on security, user satisfaction, and scalability, makes them a trusted partner in building a successful neobank. With their support, you can confidently bring your digital bank to life and redefine digital banking.
