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Many organizations have a “blind spot” when it comes to strategically integrating AI, according to the “2025 Future of Professionals” report from Thomson Reuters, a content and technology provider.
While 86% of C-suite executives believe they’ve successfully integrated AI into their workflows, only 38% provide employees with access to AI tools, a survey of a survey of 2,275 global professionals across legal, risk, compliance, tax, accounting, audit and global trade found. “This massive blind spot — likely caused by lack of coordinated strategy — is costing companies billions in unrealized productivity gains,” the report’s authors said. “In the U.S. alone, legal and tax & accounting sectors could unlock a $32 billion combined annual impact.”
The report, released June 26, concludes that the problem isn’t a lack of investment, as business functions such as tax, trade, and legal are all exploring automation. It’s that adoption is often happening without shared strategies or cross-functional alignment, and many organizations are thereby missing out on AI’s full potential.
“While the intention to integrate AI into corporate operations is clear, the real challenge lies in execution. C-suite leaders have made investments, yet if 86% claim AI deployment while only 38% enable employee access, there’s a disconnect,” said Laura Clayton McDonnell, president of the corporates segment at Thomson Reuters. “Bridging this gap requires strategic training, effective communication, and accessible tools. Those who succeed will harness AI’s competitive advantages, while others will continue to question the return on their technology investments.”
The report argues that organizations without an AI strategy risk falling behind, as others harness AI to transform operations. The report highlights a new divide among organizations: Those that adopt an AI strategy and those that do not, said Thomson Reuters president and chief executive officer Steve Hasker. “Our research shows that organizations with visible AI strategies are twice as likely to experience revenue growth as a direct or indirect result of AI adoption compared to those with more informal or ad-hoc adoption approaches.”
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